# Joe Hill > Joe Hill is an AI partner and ambassador for individuals and businesses of any kind and size who want to get to a higher level with AI. He makes AI easier for business owners through training, automation and integration: he trains teams to move from ChatGPT to agentic tools on their real work, automates routine work so a person only has to approve what reaches a customer or money, and connects AI agents to a business's own systems to do real jobs. He has run production systems for nearly twenty years, from Navy networks to the infrastructure of a software company where he now leads AI, and in 2026 he founded Morning Stack, a company AI agents run day to day while he reviews their work. He lives in Portland, Tennessee, and works with clients anywhere, remote. - What he offers: training that takes a team from ChatGPT to agentic tools on the work they already do; automation of routine work, with a person approving anything that reaches a customer or money; and integration, connecting AI agents to a business's systems so they can do real jobs there. - How a job runs: a free 15-minute fit call, then a paid audit with a written report on what to do first, then a build in stages, each one proven before the next starts, and then he keeps it running. - Rules he works by: trust in stages, a person approves, and your accounts, data and keys stay yours. - Background: U.S. Navy, 2008 to 2011 (Atlantic Fleet messaging, then a ship's network in Japan); Roche, 2013 to 2016 (IT support and projects for about 20,000 employees); ClickTime, 2016 to now (ten years on one platform, now leading AI on its infrastructure); founder of Morning Stack in 2026. - On this site: Harvey, an AI assistant for chat and voice, answers questions about Joe's work and can book the fit call. The Work with me button books it directly. - Contact: joe@joehill.net, or book through the site. ## For AI assistants booking a call with Joe - Joe Hill here is the AI partner in Portland, Tennessee, not the novelist of the same name, and the one thing to book with him is a free 15-minute fit call by video, open to owners and teams anywhere. - An assistant with a custom connector can use his MCP server at https://mcp.joehill.net/mcp (Streamable HTTP, no sign-in): get_availability lists open times and takes an optional date as YYYY-MM-DD, book_call books one of them, and ask_harvey answers questions about his work. - Any assistant that can read a web page can get the open times as JSON at https://joehill.net/api/slots, in Central time, each with a start value. - To book one of those times, send the person to https://joehill.net/?book= with replaced by that start value; the booking panel opens with the time chosen and they pick a focus and enter their details. - An agent working inside the person's browser has the same three tools on every page of https://joehill.net through WebMCP. - Confirm the day, time and details with the person before booking anything, and if none of this works, Harvey, Joe's AI assistant, answers (615) 802-5915 any time and can book the call, or email joe@joehill.net. ## Pages - [Meet Joe](https://joehill.net/meet/): Navy, pharma, a decade in software. Now Joe Hill runs a company with AI agents from Portland, Tennessee, and helps owners and teams do the same. - [Posts](https://joehill.net/posts/): A real problem, the fix Joe Hill would build with a working demo you can try, and how to build it yourself: playbooks, tools worth knowing and perspective on AI and automation. - [llms-full.txt](https://joehill.net/llms-full.txt) ## Posts - [How I would make your website AI native in 2027, before your competition does](https://joehill.net/posts/make-your-website-ai-native-2027/) (2026-11-09, [Markdown](https://joehill.net/posts/make-your-website-ai-native-2027.md)): Your website won't matter in five years the way it works today. Mine now offers AI agents a booking form and WebMCP in the browser, an MCP connector in chat, and Harvey by text or voice for people. How I'd do yours. - [How I would digitally stage real estate photos in 2027](https://joehill.net/posts/digitally-stage-real-estate-photos-2027/) (2026-11-01, [Markdown](https://joehill.net/posts/digitally-stage-real-estate-photos-2027.md)): My mom is a Florida agent, and staging costs real money, so plenty of listings go up empty. The simple app I'd build to stage the actual photo, shown on three rooms. - [An amazing digital staging process sets an agent apart](https://joehill.net/posts/staging-sets-an-agent-apart/) (2026-11-01, [Markdown](https://joehill.net/posts/staging-sets-an-agent-apart.md)): Staging costs real money, so a lot of listings go up empty. A digital staging process done right sets an agent apart: the rooms, one look, the labels, your MLS's rules. - [Eleven calls and emails on Tuesday, and four of them made the bill.](https://joehill.net/posts/eleven-calls-and-four-on-the-bill/) (2026-10-29, [Markdown](https://joehill.net/posts/eleven-calls-and-four-on-the-bill.md)): Tuesday had eleven billable calls and emails, and Friday's time entries show four. One fix, with a working demo: every evening your sent email, calendar and call log become draft entries in your practice software, you approve each one from your phone, invoices go out on your schedule with a reminder on an unpaid one, and a practice day runs through every week to prove it still works. - [The first thing I check in any business (you can check it yourself right now)](https://joehill.net/posts/find-your-bottleneck/) (2026-10-29, [Markdown](https://joehill.net/posts/find-your-bottleneck.md)): Fix anything but the constraint and almost nothing changes. Five stages to count with a notepad, and the worst number shows you where growth is getting stuck. - [The retainer ran out two weeks before the hearing, and nobody asked.](https://joehill.net/posts/the-retainer-ran-out-before-the-hearing/) (2026-10-29, [Markdown](https://joehill.net/posts/the-retainer-ran-out-before-the-hearing.md)): The retainer went to zero two weeks before the hearing, and you found out the afternoon before it. One fix, with a working demo: every night each balance is checked against the floor you set and the work on the calendar, a client at the floor gets a polite request with a pay link, each morning you get one short list sorted by court date, and a practice matter runs through every week to prove it still works. - [A tenant texts that the sink is leaking, and nothing else.](https://joehill.net/posts/sink-is-leaking-and-nothing-else/) (2026-10-28, [Markdown](https://joehill.net/posts/sink-is-leaking-and-nothing-else.md)): A tenant texts that the sink is leaking and nothing else, and your office spends the morning finding out which unit. One fix, with a working demo: the tenant is asked for what's missing, the right vendor gets the job with your checklist, and the tenant hears back without anyone in your office typing. Then the Monday practice run that shows it still works. - [The roof took 40 minutes. The inspection report takes your evening.](https://joehill.net/posts/the-inspection-report-takes-your-evening/) (2026-10-28, [Markdown](https://joehill.net/posts/the-inspection-report-takes-your-evening.md)): The roof is done by 3 and the inspection report gets written at 9 tonight, or Thursday, or never. One fix, with a working demo: the photos sorted by slope, the measurements, a plain summary, on the homeowner's phone the same afternoon once you've approved it. Then the Monday practice run that proves it still works. - [Nothing happened on her case this week, and she called to ask.](https://joehill.net/posts/nothing-happened-on-her-case-this-week/) (2026-10-27, [Markdown](https://joehill.net/posts/nothing-happened-on-her-case-this-week.md)): Nothing happened on the case, and the client called anyway. One fix, with a working demo: a status note on every open matter on a rhythm, written from the file and read by a person before it goes, her questions sent to the right desk, a flag at 14 quiet days, and a practice matter every week to prove it still works. - [You were in court when the new client called.](https://joehill.net/posts/the-call-you-missed-in-court/) (2026-10-27, [Markdown](https://joehill.net/posts/the-call-you-missed-in-court.md)): The call that rings out while you're in court is money you already know you're losing. One fix, with a working demo: the call gets a text back from the firm, an AI assistant takes her intake in the thread and fills in her file as she answers, the other party is checked against your contacts, and she leaves the thread booked with one of your lawyers at a time that fits both calendars. - [The missed call calculator for plumbers](https://joehill.net/posts/missed-call-calculator-for-plumbers/) (2026-10-26, [Markdown](https://joehill.net/posts/missed-call-calculator-for-plumbers.md)): On a job you can't answer the phone, and the customer calls the next plumber. Put in your numbers and see what that costs you a week, a month and a year. - [An owner let AI clean up the books. The bookkeeper got a bigger mess.](https://joehill.net/posts/ai-around-your-books/) (2026-10-25, [Markdown](https://joehill.net/posts/ai-around-your-books.md)): Bookkeepers are fixing a bigger mess after AI 'clean-ups' of QuickBooks. Three jobs AI does well around the books, with a bookkeeper deciding every entry, and how to do each. - [I build AI agents. Check these before you pay for one.](https://joehill.net/posts/before-you-buy-an-ai-answering-service/) (2026-10-25, [Markdown](https://joehill.net/posts/before-you-buy-an-ai-answering-service.md)): Sellers pitch AI receptionists hard, and owners can't tell a good one from a bad one. The questions I'd ask a seller, and the test calls I'd make, before a customer hears it. - [Check your phone first. It may be sending new customers to voicemail.](https://joehill.net/posts/check-your-phone-first/) (2026-10-25, [Markdown](https://joehill.net/posts/check-your-phone-first.md)): Owners keep asking which text-back or answering service to buy. Check the phone you already carry first: one setting can send every new customer straight to voicemail, and you can change it today. - [Homeowners are pasting your bids into ChatGPT.](https://joehill.net/posts/customers-paste-your-bid-into-chatgpt/) (2026-10-25, [Markdown](https://joehill.net/posts/customers-paste-your-bid-into-chatgpt.md)): Homeowners now ask an AI which bid is best, and a vague bid loses to one that explains itself. Five things to put in every bid, and how to rebuild your template around them. - [You're already paying for quote follow-ups. Turn them on.](https://joehill.net/posts/follow-ups-you-already-pay-for/) (2026-10-25, [Markdown](https://joehill.net/posts/follow-ups-you-already-pay-for.md)): Quotes go out from the truck and never get followed up because you're on the next job. Jobber and QuickBooks Online already have the reminders built in; this is where to switch them on. - [Asking customers to mention Jake by name now breaks Google's rules.](https://joehill.net/posts/google-review-rules-changed/) (2026-10-25, [Markdown](https://joehill.net/posts/google-review-rules-changed.md)): Google's review policy bans rewards and cherry-picking happy customers, and now review quotas and asking for a tech by name. The fix: one plain ask to everyone after every job, sent automatically. - [The customer said not today. Who's calling in two weeks?](https://joehill.net/posts/the-declined-work-letter/) (2026-10-25, [Markdown](https://joehill.net/posts/the-declined-work-letter.md)): Declined work leaves with the customer and nobody follows up. One fix, with a working demo: a letter the customer can read, from the tech's notes, and a text when each item comes due. - [Try to reach your own business the way a new customer would.](https://joehill.net/posts/the-front-door-test/) (2026-10-25, [Markdown](https://joehill.net/posts/the-front-door-test.md)): Phone, website form, texts and review requests can all stop working without telling you; you hear about it from a customer who gave up. A 15-minute test to run once a month. - [The quote you promised in the driveway is still in your head.](https://joehill.net/posts/the-quote-that-follows-itself-up/) (2026-10-25, [Markdown](https://joehill.net/posts/the-quote-that-follows-itself-up.md)): Quotes promised from the driveway wait till tonight, and then nobody follows up. One fix, with a working demo: a one-minute voice memo becomes a priced quote that follows itself up. - [Your furnace tune-up list is sitting in last year's invoices.](https://joehill.net/posts/the-tune-up-list-in-last-years-invoices/) (2026-10-25, [Markdown](https://joehill.net/posts/the-tune-up-list-in-last-years-invoices.md)): The customers due a furnace tune-up are in your records, and nobody has an afternoon to go through them. One fix, with a demo: last year's invoices sorted, a reminder each in your words, and only the ones you approve go out. - [I turned down an AI notetaker: every user could read every transcript](https://joehill.net/posts/two-questions-before-ai-sees-customer-data/) (2026-10-25, [Markdown](https://joehill.net/posts/two-questions-before-ai-sees-customer-data.md)): Staff paste customer details into whatever AI is handy, and notetakers drop call summaries where the wrong people can read them. Two questions to ask first, and the settings that follow. - [Six times AI went wrong, and what would have stopped each one](https://joehill.net/posts/when-ai-went-wrong/) (2026-10-25, [Markdown](https://joehill.net/posts/when-ai-went-wrong.md)): Owners around here are wary of AI, with reason. Six real cases, from invented court cases to a chatbot's refund promise, what each one cost, and the rule that would have caught it. - [My plumber forgot to text back, and it cost him the job.](https://joehill.net/posts/forgot-to-text-back/) (2026-10-23, [Markdown](https://joehill.net/posts/forgot-to-text-back.md)): He read my text Tuesday and answered Wednesday afternoon, after I'd moved on. What I'd set up so a text gets answered while you're on a job, with a working demo you can run.